Contact Us

Our Customer Experience team are dedicated to helping our customers each step of the way in their journey to find better sleep. Whether it be using the website, working out the best product for your needs, or even questions post purchase, our team are here to help! Our replies may go to your junk/promotions folder so please check there if you have not heard from us within 48 hours.

Get In Touch!

Our team are available to call between 9am to 5pm, Monday to Friday. We may not always be able to answer your call so please leave us a message or contact us directly via email and we will get back to you as soon as possible: Call us on 03 972 7786


Want to send us a quick message with your question? You contact us directly via email at sales@eiderdown.co.nz and our Customer Service team will get back to you ASAP. Our replies may go to your junk/promotions folder so please check there if you have not heard from us within 48 hours.

The Eiderdown Store is located at 9a Gladstone Road South, Mosgiel.
Opening hours:
Monday - Friday: 8am-5pm
Saturday: 10am-4pm
Sunday: Closed
The Eiderdown Store will be closed for the Christmas break from 12pm Friday December 20th until 8am Monday January 6th